Contact Us

Getting in Touch 

For general inquiries, please call 617.607.8000 or email us at You can also reach out directly to our team members. Click the “Email” button in individual biographies, accessed via our ERS Team page.

For media requests, please contact Kaitlyn Chantry.

For invoicing, billing, and contracts, please email

For questions about our recruiting process, positions at ERS, or support with JazzHR, please email

ERS Headquarters

Education Resource Strategies
480 Pleasant Street, Suite C-200
Watertown, MA 02472 

Directions to ERS Headquarters in Watertown, MA

#480 is clearly marked on Pleasant Street, and you will see Education Resource Strategies listed on the Riverworks sign with the large orange gears.

To park in our back lot, drive down behind the building and park in one of the Visitor Parking spots in the back lot. Go through the building Entrance B at the rotunda, past the flag pole.  Once in the building, sign in with your car’s information and time of arrival at the security desk. From there, our building may look a bit of a maze, but we’ll help you get to us. Head past the security desk down a long glass corridor passing the courtyard on your left and the cafeteria on your right. This hallway will lead you to a staircase on your right (and if needed, there is an elevator in the hallway just past the staircase). Go up one level to the second floor, and there we are! Look for the door with the frosted glass book on the door, and you’re there. 

If you cannot find a parking spot in the back lot, there is generally a lot of available parking across the street from #480, right next to the Citgo station. You’ll know it’s the correct lot by the sign with the orange gears on it. Once parked, cross Pleasant Street at the crosswalk and walk down past the Riverworks building. Turn into the courtyard and enter the building through Entrance C. You will not need to sign in if you come in via this entrance. Look for the door with the frosted glass book on the door, and you’re there. 

Once you’re in our lobby, use the phone in our welcome lobby to dial 251. A member of our Administrative Team will come to greet you and bring you where you need to be. We look forward to meeting with you.


We welcome the opportunity to partner with your district to better align resources and generate a significant impact for your students, your schools, and your communities.